Effective management of human resources at the workplace requires an understanding of various behavior and processes. Managers need to know why people behave as they do in relation to their jobs, their work groups and their organizations. This knowledge of individuals' perceptions, motivational attitudes and behavior will enable managers to not only understand themselves better, but also to adopt appropriate managerial policies and leadership styles to increase their effectiveness.

The aim of the course is to acquaint students with skills and knowledge in the management of individual and group behavior of employees at the workplace. The goal is to enable students to develop a culturally competent frame-work for analyzing human behavior in order to create empathic, empowering relationships with individuals and groups in the organisation.